Angie's List Super Service Awards!
The On Button was awarded Angie's List Super Service Awards for 2013 & 2014! Thank you to our wonderful clients, it has been a pleasure helping you!
Technology problems solved...

Computer virus: "...very quick response to my call regarding a virus on my computer... professional and very knowledgable... we will be recommending TheONbutton to my friends." Lynn, Hillsborough NC

Apple Mac computer training: "Neil's prompt service and vast knowledge of computers has been a godsend. At this point I can't imagine life without him!" Margaret, Chapel Hill NC

Computer issue troubleshooting: "Excellent response to issues dealing with the home computer. All problems were solved and his explanations were easily understood." Jane, Durham NC

Laptop memory upgrade: "Punctual and very effective service! Highly recommend." Mike, Chapel Hill, NC

Computer performance tune-up: "I had the good fortune of finding TheONbutton. Neil was prompt, friendly, knowledgeable, fast, efficient, and affordable. I give him my highest recommendation!" Sean, Durham NC

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More testimonials

Wireless Internet connection problem: "Neil got our wireless router and modem going again that Time Warner and TP Link help desks had struggled with. We will definitely use the TheONbutton again should problems arise." Jeff, Durham NC

Computer virus: "...very quick response to my call regarding a virus on my computer...professional and very knowledgable...we will be recommending TheONbutton to my friends." Lynn, Hillsborough NC

Read more reviews of TheONbutton...

Technology support for home and business

Here's why our clients love us:

  • Highest rated business and residential technology partnership experience. Our clients constantly tell us that they choose us over the competition becaus of our reputation for exceeding expectations.
  • While competitors accommodate staff experience limitations by offering a specific menu of services, our extensive knowledge allows us to work on multiple aspects of Macs, PCs, networks, smartphones and audio-visual services in the same location.
  • Specific appointment times at your convenience, at your location.
  • No extra fees for emergency services like data recovery or virus cleaning.
  • No call-out fees as long as you are in our normal coverage area.
  • Long-lasting relationship built upon advice, recommendations and friendly service. 

We recommend products and purchase them for you

No need to worry about getting confused in the big-box store. We purchase items for you at regular retail prices and just add 20 minutes to our labor time to cover the trip. 

Here are some examples:

We can normally clean a computer virus in about one hour. We come to you with our own virus cleaning equipment, there is no need to disconnect everything and take your computer to a store.

We offer custom lessons on Microsoft Office, or your iPad or anything else that is part of our repertoire at our regular hourly rate. These are personally tailored lessons, and of course we come to you and teach you on your own computer, no need to learn in an unfamiliar environment.

When we are called out to troubleshoot a computer, smartphone or audio-visual problem, we have a good success rate of fixing an issue within one hour.

Here are some other things we do:

We can help cut your cable bill by setting up Netflix or Hulu Plus on your TV. We can extend the coverage of your home network to take care of rooms that are dead spots with bad signal. We can set up your home theater audio system. We can even get your home or office set up with wireless multi-room audio within one day, without intrusive in-wall wiring.

Our small print is the same size as our regular print:

Our prices include the cost of our labor, if hardware is needed then this is charged at regular retail prices. Appointments in our extended coverage area are subject to a travel fee to cover additional travel time. We will let you know this additional cost at the time that you arrange an appointment so that you are aware in advance.